Privacy Policy

This privacy policy applies to the Baato Track View app for mobile devices, together with any related services operated by Baato Maps (collectively, the "Application"). Baato Maps is hereby referred to as the "Service Provider".


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as


Driver-Specific Data

In addition to the above, the Application collects and displays the following driver-specific information, which is provided by your fleet administrator and retrieved from the Service Provider's servers:

This information is used to support fleet management operations, regulatory compliance, and safety features including emergency alerts.


Cookies and Tracking Technologies

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.


Location Information

The Application collects your device's real-time GPS location to provide fleet tracking features, safety services, and support related operations. Location collection is a core function of this Application.


SOS and Emergency Alerts

The Application provides an emergency SOS feature that allows drivers to send alert notifications to their fleet manager. When you trigger an SOS alert:


Your Rights

You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, contact the Service Provider at tracker@baato.io.


Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at tracker@baato.io.

The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.


For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information. The information the Service Provider requests will be retained and used as described in this privacy policy.


Third-Party SDKs and Services

The Application integrates with the following third-party service providers, each of which may collect data subject to their own privacy policies:


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Specifically, the following data is shared with third parties:


International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.

You can also stop location tracking at any time by disabling the location sharing toggle within the Application. This will stop the foreground GPS service from transmitting your location, but previously collected location data will remain on the Service Provider's servers.

To request deletion of your personal data, to withdraw consent, or to exercise any of your rights, contact the Service Provider at tracker@baato.io.


Data Retention Policy

The Service Provider retains personal data based on its necessity for the stated purposes:

You may request deletion of your personal data, subject to any legal obligation to retain it. If you want the Service Provider to delete User Provided Data submitted through the Application, please contact them at tracker@baato.io. Please note that some User Provided Data may be required for the Application to function properly.


Data Deletion

You can request deletion of your personal data or account by contacting the Service Provider at tracker@baato.io. The Service Provider will process your request within the timeframes required by applicable law.

Upon verification of your identity, the Service Provider will delete your personal data from its systems, except where retention is required for legal compliance or legitimate business purposes.


Children

The Application is not intended for children under 18 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.


Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 18 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider (tracker@baato.io) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains. Authentication tokens are stored using encrypted secure storage on your device.


Data Breach Notification

If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.


Changes

The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.


Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at tracker@baato.io.


This privacy policy is effective as of 2026-09-10


Your Consent

Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at tracker@baato.io.